Access to project


I recently requested the creation of two projects and my request was accepted however I have no permissions to access or write anything on them. When I try to access them connected to the cluster from my user I receive the following message:

cd: cannot open directory ancyro_genomes_archi: Permission denied
cd: cannot open directory ancyro_meth: Permission denied

As far as I can see in my account settings (MyUi) I appear as owner of those projects, therefore I don't understand why I cannot use them yet

Thank you so much in advance!


Hello Jazmin,

We reproduce the issue. We are looking into it and will get back to you asap.

Thank you, Nicole

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Today it was possible to finally access the projects, thank you for that,
however they are not of the requested size (1T) but have the default size of 250 Gb. For now this is fine, however I will probably need more space, so I was wondering wether is possible to increase it.

Hi Jazmin,

Thank you for your feedback.

The quota was changed to 1 TB for all 3 projects.
Please let us know when you no longer require this extra space.

Thanks Nicole

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