Fail to submit R session OnDemand

Hi,

I am trying to submit an R session through OnDemand, but I receive the following error message:

Failed to stage the template with the following error:

Disk quota exceeded @ dir_s_mkdir - /shared/home/pkyratzi/ondemand/data/sys/dashboard/batch_connect/sys/rstudio/core/output

When I check the files in that directory, it appears to be empty.

Could you please let me know how I can resolve this issue and gain access to RStudio?

Thank you in advance.

Hello,

For this requests (error, account, projects, quota, tools, Slurm, OnDemand, RStudio, etc.), we now use the following service: https://support.cluster.france-bioinformatique.fr (Log in using your usual Core Cluster credentials).
Please resubmit your request through this portal.

More information: https://community.france-bioinformatique.fr/t/nouvelle-plateforme-de-support-pour-le-core-cluster-new-support-platform-for-the-core-cluster

Best regards.