# How to annotate community support site for a tool / database

**URL:** <https://community.france-bioinformatique.fr/t/how-to-annotate-community-support-site-for-a-tool-database/373>\
**Category:** bio.tools\
**Created:** [Février 5, 2020, 12:49 UTC](https://community.france-bioinformatique.fr/t/how-to-annotate-community-support-site-for-a-tool-database/373 "2020-02-05T12:49:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jvanhelden](https://community.france-bioinformatique.fr/user_avatar/community.france-bioinformatique.fr/jvanhelden/32/45_2.png) [@jvanhelden](https://community.france-bioinformatique.fr/u/jvanhelden)\
**Post date:** [Février 5, 2020, 12:49 UTC](https://community.france-bioinformatique.fr/t/how-to-annotate-community-support-site-for-a-tool-database/373/1 "2020-02-05T12:49:09Z")

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Hi,

The IFB task force created a community support Web site with different categories.

[https://community.cluster.france-bioinformatique.fr/](https://community.cluster.france-bioinformatique.fr/)

With @gildaslecorguille and @julien , we agreed that this would very soon be reorganised:

- Split in two discourse servers according to the language  
- EN: [https://community.france-bioinformatique.fr/](https://community.france-bioinformatique.fr/)  
- FR: [https://communaute.france-bioinformatique.fr/](https://communaute.france-bioinformatique.fr/)

- On the EN site, one separate section (discourse category) per service of ELIXIR-FR SDP (or for other French services that would request a section for their community support).

A question for @hmenager and Jon: in bio.tools, how can we provide the link to this kind of community support (which is actually a forum regrouping users + service providers) ?

The current link types are :

- repository
- issue tracker
- mailing list
- help desk

Would it be possible to add a link type for "user forum" ?  
Or is there already another place for such user support ?

Thanks

@jvanhelden and @olisand

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**Author:** ![hmenager](https://community.france-bioinformatique.fr/user_avatar/community.france-bioinformatique.fr/hmenager/32/103_2.png) [@hmenager](https://community.france-bioinformatique.fr/u/hmenager)\
**Post date:** [Février 5, 2020, 1:23 UTC](https://community.france-bioinformatique.fr/t/how-to-annotate-community-support-site-for-a-tool-database/373/2 "2020-02-05T13:23:21Z")

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Hi Jacques,  
When describing a tool, go to the support & credit tab, and select "support" in the "entity role" select box.

 ![image](https://community.france-bioinformatique.fr/uploads/default/original/1X/1f3f26d673d7782dbceac241c3cf7b305f381c45.png)

See more details here:  
[https://biotools.readthedocs.io/en/latest/curators\_guide.html#entity-role](https://biotools.readthedocs.io/en/latest/curators_guide.html#entity-role)  
Hope this helps,  
H.

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**Author:** ![jvanhelden](https://community.france-bioinformatique.fr/user_avatar/community.france-bioinformatique.fr/jvanhelden/32/45_2.png) [@jvanhelden](https://community.france-bioinformatique.fr/u/jvanhelden)\
**Post date:** [Février 5, 2020, 11:21 UTC](https://community.france-bioinformatique.fr/t/how-to-annotate-community-support-site-for-a-tool-database/373/3 "2020-02-05T23:21:21Z")

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Thanks for the tip, but I am not sure that it would enable to define what I need. Indeed, even though the role is "support", there is no appropriate Entity type to describe a user forum or a community support platform such as a discourse server.

 ![image](https://community.france-bioinformatique.fr/uploads/default/original/1X/af8cc6fa267d930419409eca53e48f85fd3e8360.png)