Hello,
For this requests (account, projects, quota, tools, Slurm, OnDemand, RStudio, etc.), we now use the following service: https://support.cluster.france-bioinformatique.fr (Log in using your usual Core Cluster credentials).
Please resubmit your request through this portal.
More information: https://community.france-bioinformatique.fr/t/nouvelle-plateforme-de-support-pour-le-core-cluster-new-support-platform-for-the-core-cluster
Best regards.