How to annotate community support site for a tool / database

jvanhelden · Février 5, 2020, 12:49

Hi,

The IFB task force created a community support Web site with different categories.

https://community.cluster.france-bioinformatique.fr/

With @gildaslecorguille and @julien , we agreed that this would very soon be reorganised:

Split in two discourse servers according to the language
- EN: https://community.france-bioinformatique.fr/
- FR: https://communaute.france-bioinformatique.fr/
On the EN site, one separate section (discourse category) per service of ELIXIR-FR SDP (or for other French services that would request a section for their community support).

A question for @hmenager and Jon: in bio.tools, how can we provide the link to this kind of community support (which is actually a forum regrouping users + service providers) ?

The current link types are :

repository
issue tracker
mailing list
help desk

Would it be possible to add a link type for "user forum" ?
Or is there already another place for such user support ?

Thanks

@jvanhelden and @olisand

hmenager · Février 5, 2020, 1:23

Hi Jacques,
When describing a tool, go to the support & credit tab, and select "support" in the "entity role" select box.

See more details here:
https://biotools.readthedocs.io/en/latest/curators_guide.html#entity-role
Hope this helps,
H.

jvanhelden · Février 5, 2020, 11:21

Thanks for the tip, but I am not sure that it would enable to define what I need. Indeed, even though the role is "support", there is no appropriate Entity type to describe a user forum or a community support platform such as a discourse server.