How to reset a password?

Hi there,

A student in my lab that is using usegalaxy.fr during his internship has forgotten his account password. Consequently, he wanted to reset it using the link dedicated to it: Forgot password? Click here to reset your password on the Authentification / Registration panel.

However, after clicking he got the following error message:

Is there a dedicated procedure to reset a forgotten password?

Thank you for your time.
Mélanie

Hi,
Yes, we are awar about that. We somehow forgot to set a parameter :stuck_out_tongue:
It should be available soon!

Mails are working now, you can reset your password.
Sorry for the inconvenience

1 J'aime

The concerned password has been changed successfully.
Thank you guys!