Request to checking up my ifb Cluster account Is an active without doing login

Dear Mr. Admin of IFB cluster and Prof Jacques van Helden


I'm reaching out you in concerning to my "Cluster account" is ( mabuelqumsan ) and I'm very sure is activated account and when I trying to make login on it, it says my account is not activated,

I'm very from my password is correct and my account is also active,

What can I do? I have results and I have to get it from ifb Cluster, I'm really very worry about.

Could you please guide me what is the thing can I done it.

You upon so can find the attached screenshot for the error message I have.



Dear Mustafa,

I think your issue have been resolved, isn't it ?